| Name |
|
| E-mail |
|
| Travel Date |
|
| Destination |
|
| Hotel |
|
| Tour Agent |
|
Windsurfer
Kitesurfer
Surfer |
|
| |
| YOUR HOLIDAY |
| |
| 1. Was this your first holiday at a FBC Station? |
Yes
No, I've been at a FBC center before
No, I've been at a FBC center several times before
|
| |
| 2. Which Tour Operator did you book with? |
| |
|
| |
3. How would you rate your destination:
(1- 5, 1= best - 5= worst) |
| |
1 2 3 4 5 |
| Overall impression |
|
| Beach |
|
| Sightseeing/Trips |
|
| Restaurants/Food Shopping |
|
| Nightlife |
|
| Activities for non surfer |
|
| Extra Comments |
|
| |
| 4. In which condition was the equipment ? |
| |
Excellent Good Average Poor |
| Fanatic windsurfing boards |
|
| North Sails / Neil Pryde rigs |
|
| Kites & Kiteboards |
|
| Surfboards |
|
| |
5. How would you rate the FBC Center, its Team and its Spot(s):
(1- 5, 1= best - 5= worst) |
| |
1 2 3 4 5 |
| Windsurfing Spot(s) |
|
| Kite Spot(s) |
|
| Surf Spot(s) |
|
| Overall impression of the Center (space, cleanliness, amenities, comfort, style) |
|
| Service/friendliness of the Team |
|
| Organisation and Safety |
|
| Professionalism of Team |
|
| General Atmosphere |
|
| Quantity of Equipment |
|
| Instruction/lessons |
|
| Additional activities |
|
| Travel Service of the Station |
|
| Extra Comments |
|
| |
| 6. How did you like your accommodation? |
| |
Excellent Good Average Poor |
| Overall impression |
|
| Location |
|
| Comfort |
|
| Housekeeping |
|
| Food & Beverage |
|
| Service |
|
| Extra Comments |
|
| |
| 7. How do you rate the cost/performance ratio of your holiday? |
| Very Good Good Adequate Poor Very Poor |
|
|
| |
| 8. Would you go there again? |
Yes, same accomodation
Yes, but different accomodation
Perhaps
unlikely
No way
|
| |
| The travel planning with the Travel People Office: |
| |
| 9. How are you satisfied with the service of Travel People? |
| very satisfied satisfied dissatisfied very dissatisfied |
|
|
| |
10. How would you rate the description of your destination and accommodation in the FBC Catalogue:
(1- 5, 1= best - 5= worst) |
| |
1 2 3 4 5 |
| Information (Content) |
|
| Completeness |
|
| Accuracy |
|
| Correctness |
|
| |
| 11. Would you book with Travel People again? |
Yes
Perhaps
unlikely
Definitely not
|
| |
| 12. What other destination(s) would you like to discover next ? |
| |
|
| |
| 13. Would you recommend Travel People as a Wind-, Kitesurfing and Surfing expert? |
Yes
Perhaps
unlikely
Definitely not
|
| |
| 14. Who, or what drew your attention to Travel People? |
Internet
Catalogue
Windsurfing-/Kitesurfing magazines
Family or friends
Advertisement/exhibition
|
| |
| 15. What do you think we could or should improve? |
| |
|
| |
| |
|
| |
