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Name
E-mail
Travel Date
Destination
Hotel
Tour Agent
Windsurfer
Kitesurfer
Surfer



 
YOUR HOLIDAY
 
1. Was this your first holiday at a FBC Station?
Yes
No, I've been at a FBC center before
No, I've been at a FBC center several times before
 
2. Which Tour Operator did you book with?
 
 
3. How would you rate your destination:
(1- 5, 1= best - 5= worst)
 
1
2
3
4
5
Overall impression
Beach
Sightseeing/Trips
Restaurants/Food Shopping
Nightlife
Activities for non surfer
Extra Comments
 
4. In which condition was the equipment ?
 
Excellent
Good
Average
Poor
Fanatic windsurfing boards
North Sails / Neil Pryde rigs
Kites & Kiteboards
Surfboards
 
5. How would you rate the FBC Center, its Team and its Spot(s):
(1- 5, 1= best - 5= worst)
 
1
2
3
4
5
Windsurfing Spot(s)
Kite Spot(s)
Surf Spot(s)
Overall impression of the Center (space, cleanliness, amenities, comfort, style)
Service/friendliness of the Team
Organisation and Safety
Professionalism of Team
General Atmosphere
Quantity of Equipment
Instruction/lessons
Additional activities
Travel Service of the Station
Extra Comments
 
6. How did you like your accommodation?
 
Excellent
Good
Average
Poor
Overall impression
Location
Comfort
Housekeeping
Food & Beverage
Service
Extra Comments
 
7. How do you rate the cost/performance ratio of your holiday?
Very Good
Good
Adequate
Poor
Very Poor
 
8. Would you go there again?
Yes, same accomodation
Yes, but different accomodation
Perhaps
unlikely
No way
 
The travel planning with the Travel People Office:
 
9. How are you satisfied with the service of Travel People?
Very satisfied
Satisfied
Dissatisfied
Very Dissatisfied
 
10. How would you rate the description of your destination and accommodation in the FBC Catalogue:
(1- 5, 1= best - 5= worst)
 
1
2
3
4
5
Information (Content)
Completeness
Accuracy
Correctness
 
11. Would you book with Travel People again?
Yes
Perhaps
unlikely
Definitely not
 
12. What other destination(s) would you like to discover next ?
 
 
13. Would you recommend Travel People as a Wind-, Kitesurfing and Surfing expert?
Yes
Perhaps
unlikely
Definitely not
 
14. Who, or what drew your attention to Travel People?
Internet
Catalogue
Windsurfing-/Kitesurfing magazines
Family or friends
Advertisement/exhibition
 
15. What do you think we could or should improve?
 
 
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